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Consumer products simply should not catch on fire. Consumers are supposed to be protected by the U.S. Consumer Product Safety Commission (CPSC) to ensure that products are safe for use, and the CPSC is stretched thin trying to keep up.

As a San Francisco Product Liability Attorney I must report that on February 2nd, 2012, the CPSC announced the recall of some FAX machines and printers because they pose fire and burn hazards.

Products affected by the recall:

  • Hewlett-Packard fax machines overheating and catching fire. Model HP 1040 and HP 1050.
  • Konica Minolta printers which can shot circuit and overheat. Models Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P

About 928,000 of these machines were sold in the U.S. The CPSC recommends people stop using these products immediately and disconnect them from the outlet.

For more information about the HP recall, call 888-654-9296 or go to For more on the printer recall go to or call 800-825-5664.

If you or someone you love has been burned or injured or killed in a fire started by one of the above products, I urge you to immediately contact a product liability lawyer to discuss your options. The government may assist in a recall; however, the government does nothing to directly help the persons harmed when a manufacturer of a dangerous product fails to follow the rules. The rule is that a product must be safe for its intended use. When a company makes or distributes or sells a defective product that is not safe for its intended use and someone is hurt or killed thereby, the company is responsible to pay for all of the harm that it has caused.

As product liability attorneys we make those companies accountable by representing consumers. I have been representing consumers for decades as an advocate for product safety and I would be happy to speak to you confidentially if you have questions about a dangerous or defective product. Please feel free to call me toll free at 877-702-7800 or on my direct line at 415-951-6235, or send me a confidential email at


  1. Gravatar for Margaret


    I have a Question regarding the recall of Konica Minolta 4750DN- due to the fire risk, even when the printer will be replaced, I won't feel safe with it,could I have my money back from Konica Minolta even if I bought it from

    Thanks for your help,


  2. Margaret,

    I would suggest calling or call 800-825-5664 directly.

    Please feel free to call me toll free at 877-702-7800 or on my direct line at 415-951-6235, or send me a confidential email at should you have further questions on product liability for this product. I'd be happy to help you.


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